1. Overview

Welcome to HOPHORIZONSHOP (operated by STARQIDA LIMITED). By accessing our website hophorizonshop.com and purchasing any products (including men's & women's dresses, casual T-shirts, bottoms, and other fashion apparel), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our website or services.

Consumer Rights Notice: Nothing in these Terms of Service is intended to limit, exclude, or override any mandatory consumer protection rights or statutory warranties that apply to you under the laws of your country or region of residence. To the extent that any provision of these Terms conflicts with such mandatory rights, the mandatory consumer rights shall prevail.

2. General Conditions

We reserve the right to refuse service, suspend accounts, or cancel orders in limited circumstances, such as:

• Detection of fraudulent activity or unauthorized transactions
• Violation of these Terms of Service or applicable laws
• Inability to verify your identity or payment information
• Product availability or pricing errors (as described in Section 3 below)

Any decision to refuse service will be made in good faith, and we will notify you when possible. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks and processed by our authorized third-party payment providers (Stripe, PayPal, Visa, Mastercard, Google Pay, Apple Pay).

3. Accuracy of Information

We strive to display accurate product descriptions, colors, and pricing for all men's & women's clothing items (dresses, casual T-shirts, bottoms, etc.). However, we do not warrant that:

• Product descriptions, colors, or other content on our site is completely accurate, current, or error-free
• Pricing errors will not occur

If a product is listed at an incorrect price or with incorrect information due to a typographical error, we reserve the right to cancel or refuse any orders placed for that product. In such cases, we will notify you promptly and provide a full refund of any payment collected.

4. Products & Availability

All products are subject to availability. We release new styles weekly and reserve the right to:

• Limit the quantities of any products we offer
• Discontinue any product at any time
• Modify product designs or specifications without prior notice

We make every reasonable effort to display accurate colors and images of our clothing, but we cannot guarantee that your device's screen display will be accurate.

5. Orders & Acceptance

By placing an order on hophorizonshop.com, you represent that:

• You are at least 18 years old
• You have provided accurate billing, shipping, and contact information
• You are authorized to use the selected payment method

We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product availability issues
• Suspected fraud or unauthorized transactions
• Pricing errors
• Shipping address restrictions

If we cancel your order, you will be notified via [email protected] and any payment collected will be refunded in full.

6. Pricing & Payment

All prices are listed in EUR unless otherwise stated. We reserve the right to change prices at any time without prior notice; however, any price changes will not affect orders that have already been confirmed.

Accepted payment methods:

• Credit Card (Visa, Mastercard)
• Stripe
• PayPal
• Google Pay
• Apple Pay

By completing a purchase, you authorize us to charge your selected payment method for the total order amount (including applicable taxes and shipping fees).

7. Shipping, Delivery & Risk of Loss

Shipping and delivery are governed by our Shipping Policy, which is incorporated into these Terms of Service by reference. Delivery times are estimates only, and HOPHORIZONSHOP is not liable for delays caused by carriers, customs clearance, or other factors beyond our control.

Risk of Loss: The risk of loss or damage to the products passes to you only upon your actual physical receipt of the package. We retain responsibility for the products while they are in transit with the carrier. If a package is lost or damaged during shipping, please contact us immediately at [email protected] — we will work with the carrier to investigate and, where applicable, arrange a replacement or refund in accordance with our Return & Refund Policy.

8. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms of Service by reference. Please review that policy carefully before making a purchase.

9. User Accounts

To access certain features (such as order history or saved carts), you may need to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Updating your account information promptly if changes occur

You agree to notify us immediately at [email protected] if you suspect any unauthorized use of your account.

10. Prohibited Uses

You are prohibited from using our website for any unlawful purpose, including but not limited to:

• Violating any international, federal, provincial, or local laws
• Infringing upon our intellectual property rights or those of others
• Transmitting malicious code, viruses, or harmful software
• Attempting to interfere with the security or functionality of our website

We reserve the right to terminate your access to our website immediately for any prohibited use.

11. Disclaimer & Limitation of Liability

Disclaimer: To the fullest extent permitted by applicable law, our website and products are provided on an "as is" and "as available" basis. However, this disclaimer does not affect any statutory warranties or consumer rights that cannot be excluded under the laws of your country or region. We do not exclude or limit liability for:

• Fraud or fraudulent misrepresentation
• Death or personal injury caused by our negligence
• Any liability that cannot be excluded or limited under applicable consumer protection laws

Limitation of Liability: To the maximum extent permitted by law, HOPHORIZONSHOP and STARQIDA LIMITED shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to:

• Loss of profits or revenue
• Any claim arising from shipping delays, customs issues, or third-party carrier performance

Our total liability to you shall not exceed the total amount you paid for the specific order giving rise to the claim.

Nothing in this Section 11 is intended to limit or exclude any liability that cannot be limited or excluded under applicable consumer laws in your jurisdiction.

12. Intellectual Property

All content on hophorizonshop.com, including but not limited to text, graphics, logos, product images, and website design, is the property of STARQIDA LIMITED or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or exploit any content without our express written permission.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of those external sites. Your use of third-party websites is at your own risk.

14. Modifications to Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time. Changes will be effective immediately upon posting to our website footer with an updated "Last Updated" date. Your continued use of our website following any changes constitutes acceptance of those changes.

15. Governing Law & Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws applicable to STARQIDA LIMITED, without regard to conflict of law principles.

If you are a consumer residing in the EU, UK, or other jurisdictions with mandatory consumer protection laws, you may also have the right to bring proceedings in your country of residence. We encourage you to contact us first at [email protected] to resolve any dispute informally before initiating formal proceedings.

16. Company Information & Contact

For any questions about these Terms of Service or your orders, please contact us using the details below:

• Store Name: HOPHORIZONSHOP
• Operated by: STARQIDA LIMITED
• Business Address: RM 1105-3, 11/F BLK C PHASE 1, KWAI SHING IND BLDG, 36-40 TAI LIN PAI RD, KWAI CHUNG, HONG KONG
• Email: [email protected]
• Website: hophorizonshop.com
• Tel.: +852 93234978